New staff Induction Sessions 1:1 online (4 per year) 90 mins

Give your new staff the best start! Promote consistency throughout the practice by thorough implant training. These sessions can be used for anything; from donning and doffing to treatment coordination. These sessions can also be used as a refresher for existing staff. 

8 Online training sessions 1 hour:

60-90 minutes self-paced

Ongoing education and refresher courses are imperative for a cohesive team and keeping practices in line with ADA guidelines and As&Nz Standards. These online training sessions will be highly engaging for your staff and are a great way to make them feel valued and invested while keeping your surgery’s needs at the forefront of their mind. There is even a mini-quiz after each section to keep them engaged. This can be done as a team or individual team member. 

Week One: The Basics

Understanding what a dental implant is, its history and the different types and complications.

Week Two: Order of Treatment 

What can go wrong and are you prepared?

Understanding implants start to finish - at each stage, your staff are prepared with the correct instruments, stock and appointment management. Reduce errors that lead to cancellations, overbooking, mismanagement of stock, and a chaotic environment. Prepare your team to know what to do in the event of a plan changing so that the patient, you, and the practice don’t miss a beat.

Week Three: Paperwork is everybody’s responsibility

Correct paperwork covers the practice against expensive and lengthy legal proceedings. Sloppy documentation that is not cohesive costs the practice time, money and reputation. This training will outline to staff exactly how to maintain best practice with all paperwork.

Week Four: Hand Hygiene and PPE

Maintain a high standard throughout the whole practice when it comes to implant surgery. This is a unified approach that leaves no room for interpretation. Protect your surgery, your patients and yourself.

Week Five: Preparing a Sterile Environment & Implant Setup

When staff understand why a sterile field is imperative to the safety and success rates of your implant surgery, they follow the aseptic protocol seamlessly. Keep your surgery safe for patients, yourself, and your staff.

We will also guide you through the flow of a single implant placement, that goes hand in hand with a sterile field.

Week Six: Maintenance and Sterilisation of Surgical Equipment and Instruments

Equipment is expensive, so investing in the maintenance of instruments is a good practice policy. Breakages lead to canceled surgeries and expensive replacements, so training staff to understand exactly how to maintain and sterilise equipment is just good business sense!

Week Seven: Reviewing, Restoring & Aftercare

Understanding when the implant is ready to be restored and what we need is a vital part of the procedure. Lack of organisation at this stage can lead to appointment mismanagement and can cost the practice a lot of money.

It is important to understand the proper care and maintenance that is required to keep an implant looking and functioning, setting your patient up for success.

Week Eight: Verbal skills, customer satisfaction, and FAQ’s from patients

A well-informed dental implant patient is a happy patient. Ensure consistent customer experience from the moment a patient enquires to the moment they leave. Create an outstanding reputation and let the reviews speak for themselves.

30 Plus 2-5 minutes bite-size 'How To' videos

Don't have time to watch a 60-90-minute session? Don't worry, we have got you covered. We have a full library of short videos on all things surgical. From donning, doffing, different styles of gloving, PPE order, counting and documenting instrument counts, different scrubbing in / hand washing techniques, placing of instruments in surgery, the opening of implants, setting up the implant machine, draping the surgery/patient, do's and dont's, aftercare instruction and so much more. 

Stay connected with you and your team

Online live zooms Q&A on the first Tuesday of every month at 7 pm- Melbourne time (winter) and 7 pm Melbourne (summer time) - Unless stated. This will also be recorded and uploaded into the member's section.

This will be a place where all practices on our 12-month program can ask questions on the online platform and I can break things down in more detail. I want to make sure I stay connected with you all through the 12 months and you are getting the support you need and deserve. There will also be PDF printable sheets of information and relevant guidelines to download or links to the relevant sites, making your life easier to navigate.

Bonus Content

Health and Wellness Online Platform

Show your staff that you care and reduce injuries and sick leave at the same time.

Yoga classes 30-60 minutes.

A range of different styles to meet everyone's needs. Can be done together at work or at home.

Bite size 2-5 minutes videos on meditations, breathwork & stretching

For when you need a quick check-in with yourself.

These yoga, breathwork and stress management sessions are very popular with DA’s and practice administrative staff. Bring some Zen to your team and promote staff welfare because burnout serves no one!